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Version: 2.0

Conversational AI

Build conversational AI without having to choose between accuracy and ease of use. Without requiring a team of AI professionals, Vectara offers you a ready-to-deploy solution producing virtual assistants founded on your own data. You can build AI agents that remember context and provide personalized help throughout the conversation.

Why select Vectara for conversational AI?​

Vectara addresses the actual challenges enterprises encounter when creating conversational experiences:

  • Deploy quickly: Launch in days, not months, using pre-built features.
  • Give trusted responses: Agents pull answers from your data rather than general internet training.
  • Maintain enterprise governance: Acquire the necessary security, compliance, and control for your enterprise.
  • Simplify: Concentrate on what your clients want rather than controlling AI infrastructure.

How Vectara's conversational AI works​

Vectara's Conversational AI lets you use agents that do the thinking by following your instructions for how to respond, using the appropriate tools to assist and knowing what consumers want. You chat with the agent which follows the dialogue and recalls what was said in the conversation. This makes interactions feel natural and consistent.

You can create the following types of conversational AI experiences:

Self-service banking agent​

Give your customers 24/7 support through natural conversation for checking balances, reviewing transactions, and managing their accounts.

Support agent for engineering teams​

Help your engineers find technical docs and specifications faster by letting them ask questions naturally instead of digging through documentation.

Department-specific agents​

Set up specialized agents for sales, HR, IT support, or any team that needs quick access to department-specific knowledge with proper access controls.

More information​