Glossaries
Create and manage glossaries that map terms, acronyms, and abbreviations to their expanded forms. When terms in a user input event match glossary entries, the platform appends the matched terms and their expansions to the event as a hint.
Create glossary
Creates a new glossary. A glossary is a reusable mapping of abbreviations, acronyms, and shorthand to their expansions. When terms in a user input event match glossary entries, the platform appends the matched terms and their expansions to the event as a hint.
List glossaries
Lists all glossaries available to the authenticated user.
Get glossary
Returns the metadata of a glossary.
Update glossary
Updates the metadata of a glossary.
Delete glossary
Deletes a glossary and all its entries.
Upsert glossary entries
Upserts entries into a glossary in bulk. Entries with existing terms are updated. New terms are inserted. The platform rebuilds the glossary index after the upsert. Agents use the updated glossary after the rebuild completes.
List glossary entries
Lists the entries in a glossary.
Delete glossary entries
Deletes entries from a glossary by term in bulk. The platform rebuilds the glossary index after the delete. Agents use the updated glossary after the rebuild completes.